Frequently Asked Questions

Everything you need to know about garage door installation, repair, and maintenance in East Texas.

  • We’re based in Frankston, Texas and proudly serve surrounding East Texas communities including Tyler, Palestine, Athens, and more. If you're not sure whether you're in our service area, give us a call—we’re happy to help.

  • Yes, we offer emergency garage door services. Whether your door is stuck open, off-track, or won’t respond, we’ll respond quickly to get your garage secure and functioning again.

  • If your door has major structural damage, frequent breakdowns, or is more than 15–20 years old, replacement might be the most cost-effective option. For issues like broken springs, off-track rollers, or faulty openers, a repair may be all you need. We’ll always assess your situation honestly and recommend what’s best for you.

  • Garage door repair costs vary depending on the issue. Minor fixes like sensor adjustments or roller replacements may cost less than $150, while spring or opener repairs may range from $200–$500. We provide free quotes so you know exactly what to expect.

  • Yes, we handle installations for both homeowners and businesses. Whether you need a stylish overhead door for your home or a durable commercial door for your business, we’ll help you choose the right product and install it with precision.

  • Most residential garage door installations can be completed in a single day. Commercial projects may take longer depending on the size and complexity. We’ll provide a timeline and keep you updated every step of the way.

  • We work with a variety of trusted garage door and opener brands to meet your specific needs and budget. If you have a preferred brand or are replacing an existing system, we can usually match or recommend a compatible solution.

  • Yes, we offer affordable preventative maintenance plans for both residential and commercial clients. Routine service helps extend the life of your garage door, improve performance, and catch small issues before they become expensive problems.

  • Absolutely. We offer a range of materials, colors, styles, and hardware options to help you find the perfect look for your home or business. From classic to contemporary, we’ll walk you through your design choices during the quote process.

  • You can call us directly, email us, or fill out our online contact form to request a free quote. We’ll get back to you promptly—usually within one business day.

  • If you're seeing one or more of these, it might be time to consider a full replacement. We’ll give you an honest assessment and walk you through your options:

    • Frequent breakdowns or recurring repair issues

    • Excessive noise or shaking during operation

    • Visible sagging, warping, or damage

    • Outdated appearance that reduces curb appeal

    • Lack of safety features or compatibility with modern openers

  • Grinding, squeaking, or banging noises usually mean something’s off. It could be worn rollers, loose hardware, dry tracks, or a failing opener. Don’t ignore it—catching the problem early can prevent costly repairs. Schedule a service visit and we’ll take a look.

  • For more thorough maintenance, we recommend a professional tune-up at least once a year. In the meantime, regular maintenance can extend the life of your door. Here’s what you can do:

    • Lubricate the tracks, rollers, and hinges every few months

    • Check the balance and tension of the door

    • Test the safety sensors and auto-reverse function

    • Keep the tracks clear of debris

  • We show up on time, ready to work, with everything needed to do the job right. Whether it’s an installation, repair, or quote, you can expect clear communication, honest recommendations, and clean, respectful service. Our family-owned team is here to treat your home or business the way we’d want ours to be treated.